Last Updated: Oct 21, 2023
Your privacy and trust matter to us. In this Privacy Policy, we clarify our online data practices and the choices you can make about the way your information is gathered and used by Bluum Limited.
This policy pertains to data amassed by Bluum Limited when you utilize our website, services, features, and the resources available through our platform (all collectively referred to as the "bluudo Service").
Please refrain from using the bluudo Service if you don't concur with this policy.
This Privacy Policy is not exhaustive of all the information we process. Our agreements with customers and service providers are defined by a distinct Data Protection Addendum. Both this Privacy Policy and our Terms of Use govern our service offerings. Undefined terms here will retain meanings from our Terms of Use.
For our employees, we have dedicated internal policies. In all scenarios, our commitment remains transparent and data privacy-centric.
Upon registering, establishing an account, or interacting with the bluudo Service, we gather two types of data: personally identifiable and non-personally identifiable.
This could include details such as your name, company, position, IP address, email, phone number, and financial information.
This encompasses data like demographics, user preferences, and statistical data related to the usage of our service.
We neither sell nor compromise your personal data. We strictly align with data protection and privacy regulations. Your personal data aids us in offering you a seamless experience with bluudo. Registration implies your consent, which serves as our lawful basis for data processing. Remember, you can retract your consent anytime.
When using our services, certain automated data collection processes are in place, including:
Service Interaction: This includes the features you engage with, your tasks, projects, and general usage patterns.
Device and Connection Information: Details about the device used, browser, IP address, operating system, and other related data.
Tracking Technologies: We, along with our third-party partners, might employ cookies and similar technologies to enhance functionality and recognize users across different services and devices.
Log Files: These are non-personal logs, capturing data like user IP, browser type, and general statistical data about the service usage.
Opt-Out: Should you wish, you can reach out to us to opt out of:
Direct marketing communications.
Automated decision-making/profiling.
Collection of any sensitive personal data.
Any new processing actions we might undertake beyond its initial intent. Do note, however, that some functionalities of the platform might become limited post opt-out.
Access: You can view the data we have on you anytime either by exporting your team's data (if you're an administrator) or by directly approaching us.
Amend: For any corrections or updates in your personal data, you're free to contact us.
Move: We understand data portability is vital. Thus, you're free to transfer your data to other providers as you see fit.
Erase and Forget: If you feel that the data we have isn't pertinent anymore or is erroneous, you can request its deletion.
For any questions about your personal data or its usage, feel free to reach us at support@bluudo.com.
Your information, inclusive of personal data, might be transferred, stored, and processed both by us and affiliated third parties outside your country. This could include regions like the United States where data regulations might differ. By using our platform, you consent to these transfers under our Data Protection Addendum. We are committed to ensuring your data remains protected, and we won't transfer your project/task data to third parties, excluding certain analytics, error tracking, and marketing purposes.
Your personal data will be stored only for the period you actively engage with our platform or to offer you our services, except when a prolonged storage span is mandated or allowed by law.
We prioritize children's privacy. Our platform isn't tailored for anyone below 16 years, and we refrain from gathering identifiable data from anyone known to be under this age.
Primarily, the collected data aids us in enhancing your experience with our platform. It offers us insights into our user base, drives our operational improvements, assists in customer service, billing, and occasionally, in ad delivery.
Upon account creation, or when you join us for a demo, webinar, or newsletter, you'd receive a welcome email. We might also utilize your data to share relevant updates or to prompt reactivation of dormant accounts. Unsubscribing options are always incorporated in our emails.
The accumulated data can also be employed for statistical user behavior analysis, to refine our services. Occasionally, this data might be linked to identifiable information to enrich your platform experience.
Barring the scenarios outlined in this Privacy Policy, our Cookie Policy, or our Data Protection Addendum, or unless explicitly granted by you, we maintain strict confidentiality and won't disclose any information to third-party entities outside of Bluum Limited.
When you choose to connect or integrate your seller account with our platform, we understand the immense trust you place in us. We want to assure you of the following:
Data Encryption: All data that we access from your seller account is encrypted both in transit and at rest, using industry-leading encryption methods.
Limited Access: We employ the principle of least privilege, meaning we only access the data we absolutely need to provide our services. Your seller account details and associated data are not used beyond the stated purposes of the integration.
Third-Party Disclosures: No data from your seller account will be shared with third parties, except as outlined in our Data Protection Addendum or unless explicitly authorized by you. Any third-party integrations you choose to employ will have their own privacy policies, and we recommend reviewing them.
Routine Audits and Monitoring: To ensure the continued safety of your data, our systems undergo regular security audits and monitoring to detect and prevent any potential threats.
Your Control: At any time, you retain the right to disconnect your seller account from our platform. Upon doing so, any data specific to that integration will be purged from our systems in line with our data retention policy, unless its retention is required for compliance or legal reasons.
By integrating your seller account, you are granting us permission to access certain data from that account in line with the permissions you approve during the integration process. We are committed to protecting that data and ensuring it's used solely to enhance your experience and provide the services you've signed up for.
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